Boy do I hate office politics...

A client asked our company to fix perf issues on their product. Our coleagues had been picked for the job [being led by another 3rd-party, as per client's request]. Aaand they dropped the ball. The deadline is in 2 weeks, nothing is working.

Mgmt engaged us to put out the fire, but strictly at the scope the other guys were working in.

On the first day of testing we've revealed an elephant-sized perf issue that's as easy to fix as brainlessly changing 4 values in config. And that elephant is masking all the other perf issues.

We got a firm NO for config changes as that is out of the defined scope. And we're asked to continue testing.

I mean, the elephant is THAT huge that any further testing is moot - all other bottlenecks are hidden behind it. And just changing those 4 values would reduce the resources required by a magnitude of ~10.

But that's out of scope...

Client is desperate, lost and honestly asking us, pros in the field, for help.. We know how to help.. It takes 10 seconds to apply the fix..

But our mgmt forbids us to step out of the scope :/

as a result we have to pretend to be dummies hardly knowing what to do and hide the truth from the customer they so desperately want.

This is frustrating. And wrong. And imo unprofessional

Micromanager: “@Root, you need to do <thing>! It’s important, and very unprofessional if you don’t. Bad things can happen if you don’t do the thing. You need to get into the habit of doing the thing.”

@Root: Already does the thing.
Micromanager’s boss: Doesn’t do the thing.
Micromanager: Doesn’t do the thing.
Team: Doesn’t do the thing.

Micromanager: “You need to work on your reputation, @Root!”

!rant

It's been a while since I posted here. My previous workplace was a 101 on how to burn out people.

But now I am working at a place where:

- People are 0 toxic.

- Sprints follow the premise "under promise, over deliver."

- I was having trouble sleeping (for reasons) a couple of months ago, and my boss literally told me, "If you can't sleep at night, take a few days, or if you can fall asleep in the morning, just sleep in the morning until you manage to do otherwise. Talk with your team and rearrange the meetings if you have and rest. "

- All pieces of the company (sales, narketing, product, data, devs) have a clean roadmap.

- Product and bizz understand when something can't be done on the next sprint and why sometimes some features are delayed.

- They pay well, even raising the pay twice to account for inflation.

- Full remote, If I want to go to the office, Its my choice.

I need to keep this job no matter what!

So for my programming class, we had to make a game using Scratch. No problem, I said. Scratch is easy stuff. Just drag and drop blocks. Like legos. Legos that actually do shit. Cool.

So my game is about a dog underneath a plinko set, dodging balls that come down the plinko thing. Easy enough. I figured I would spice things up a bit. My teacher has to go through 20 of these games, I figured I'd make mine interesting. I add a little heart system.

Now for those of you who don't know Scratch, or don't care enough to look it up, all of Scratch's codes are within the sprite themselves. They can communicate with other sprites with a thing called broadcasting. When other sprites receive a broadcast, it can activate a script. yeah, cool.

So I had a script on the dog, that broadcasts a message to the heart system to remove a heart when the dog is hit. So to keep things short, I call the broadcast "Dog's hit."

For anyone who knows programming, computers have no clue what an apostrophe or a space is. They can't read it unless you have it all letters, maybe a semicolon. So, I removed the space and apostrophe, with my innocent 17 year-old mind not realizing this makes it "Dogshit."

Game's finished. Finally. Due date comes in, I submit it all proud and everything. I just created the best dog-plinko simulator of all time. Later that day, I show it to my friend, who then points out the typo.

At this point, my teacher already graded it. I went down to see him after school, and he must've known why I went down as soon as I walked in the door, and just cracked up. He told me it was fine, and not to do it again.

I left red.

"You gave us bad code! We ran it and now production is DOWN! Join this bridgeline now and help us fix this!"

So, as the author of the code in question, I join the bridge... And what happens next, I will simply never forget.

First, a little backstory... Another team within our company needed some vendor client software installed and maintained across the enterprise. Multiple OSes (Linux, AIX, Solaris, HPUX, etc.), so packaging and consistent update methods were a a challenge. I wrote an entire set of utilities to install, update and generally maintain the software; intending all the time that this other team would eventually own the process and code. With this in mind, I wrote extensive documentation, and conducted a formal turnover / training season with the other team.

So, fast forward to when the other team now owns my code, has been trained on how to use it, including (perhaps most importantly) how to send out updates when the vendor released upgrades to the agent software.

Now, this other team had the responsibility of releasing their first update since I gave them the process. Very simple upgrade process, already fully automated. What could have gone so horribly wrong? Did something the vendor supplied break their client?

I asked for the log files from the upgrade process. They sent them, and they looked... wrong. Very, very wrong.

Did you run the code I gave you to do this update?

"Yes, your code is broken - fix it! Production is down! Rabble, rabble, rabble!"

So, I go into our code management tool and review the _actual_ script they ran. Sure enough, it is my code... But something is very wrong.

More than 2/3rds of my code... has been commented out. The code is "there"... but has been commented out so it is not being executed. WT-actual-F?!

I question this on the bridge line. Silence. I insist someone explain what is going on. Is this a joke? Is this some kind of work version of candid camera?
Finally someone breaks the silence and explains.

And this, my friends, is the part I will never forget.

"We wanted to look through your code before we ran the update. When we looked at it, there was some stuff we didn't understand, so we commented that stuff out."

You... you didn't... understand... my some of the code... so you... you didn't ask me about it... you didn't try to actually figure out what it did... you... commented it OUT?!

"Right, we figured it was better to only run the parts we understood... But now we ran it and everything is broken and you need to fix your code."

I cannot repeat the things I said next, even here on devRant. Let's just say that call did not go well.

So, lesson learned? If you don't know what some code does? Just comment that shit out. Then blame the original author when it doesn't work.

You just cannot make this kind of stuff up.

!rant

After over 20 years as a Software Engineer, Architect, and Manager, I want to pass along some unsolicited advice to junior developers either because I grew through it, or I've had to deal with developers who behaved poorly:

1) Your ego will hurt you FAR more than your junior coding skills. Nobody expects you to be the best early in your career, so don't act like you are.

2) Working independently is a must. It's okay to ask questions, but ask sparingly. Remember, mid and senior level guys need to focus just as much as you do, so before interrupting them, exhaust your resources (Google, Stack Overflow, books, etc..)

3) Working code != good code. You are an author. Write your code so that it can be read. Accept criticism that may seem trivial such as renaming a variable or method. If someone is suggesting it, it's because they didn't know what it did without further investigation.

4) Ask for peer reviews and LISTEN to the critique. Even after 20+ years, I send my code to more junior developers and often get good corrections sent back. (remember the ego thing from tip #1?) Even if they have no critiques for me, sometimes they will see a technique I used and learn from that. Peer reviews are win-win-win.

5) When in doubt, do NOT BS your way out. Refer to someone who knows, or offer to get back to them. Often times, persons other than engineers will take what you said as gospel. If that later turns out to be wrong, a bunch of people will have to get involved to clean up the expectations.

6) Slow down in order to speed up. Always start a task by thinking about the very high level use cases, then slowly work through your logic to achieve that. Rushing to complete, even for senior engineers, usually means less-than-ideal code that somebody will have to maintain.

7) Write documentation, always! Even if your company doesn't take documentation seriously, other engineers will remember how well documented your code is, and they will appreciate you for it/think of you next time that sweet job opens up.

8) Good code is important, but good impressions are better. I have code that is the most embarrassing crap ever still in production to this day. People don't think of me as "that shitty developer who wrote that ugly ass code that one time a decade ago," They think of me as "that developer who was fun to work with and busted his ass." Because of that, I've never been unemployed for more than a day. It's critical to have a good network and good references.

9) Don't shy away from the unknown. It's easy to hope somebody else picks up that task that you don't understand, but you wont learn it if they do. The daunting, unknown tasks are the most rewarding to complete (and trust me, other devs will notice.)

10) Learning is up to you. I can't tell you the number of engineers I passed on hiring because their answer to what they know about PHP7 was: "Nothing. I haven't learned it yet because my current company is still using PHP5." This is YOUR craft. It's not up to your employer to keep you relevant in the job market, it's up to YOU. You don't always need to be a pro at the latest and greatest, but at least read the changelog. Stay abreast of current technology, security threats, etc...

These are just a few quick tips from my experience. Others may chime in with theirs, and some may dispute mine. I wish you all fruitful careers!

"A different error message! Finally some progress!"

A young guy I work with burst into tears today, I had no idea what happened so I tried to comfort him and ask what was up.

It appears his main client had gone nuts with him because they wanted him to make an internet toolbar (think Ask.com) and he politely informed them toolbars doesn't really exist anymore and it wouldn't work on things like modern browsers or mobile devices.

Being given a polite but honest opinion was obviously something the client wasn't used to and knowing the guy was a young and fairly inexperienced, they started throwing very personal insults and asking him exactly what he knows about things (a lot more than them).

So being the big, bold, handsome senior developer I am, I immediately phoned the client back and told them to either come speak to me face-to-face and apologise to him in person or we'd terminate there contract with immediate effect. They're coming down tomorrow...

So part my rant, part a rant on behalf of a young developer who did nothing wrong and was treated like shit, I think we've all been there.

We'll see how this goes! Who the hell wants a toolbar anyway?!

How many hours do you guys usually sleep everyday?