Details
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About2 years Software Developer
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SkillsC# PHP
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LocationLebanon
Joined devRant on 12/6/2016
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Client : pls put the disclaimer that the site uses cookies.
Me: but we don't use cookies this is a static page
Client: Still, the pop up makes the site look more professional, kindly add the feature asap
Me: :/22 -
What it's like to be a network engineer...translated into normal people speak
User: I think we are having a major road issue.
Me: What? No, I just checked, the roads are fine. I was actually just on the roads.
User: No, I’m pretty sure the roads are down because I’m not getting pizzas.
Me: Everything else on the roads is fine. What do you mean you aren’t getting pizzas?
User: I used to get pizzas when I ordered them, now I’m not getting them. It has to be a road issue.
Me: As I said, the roads are fine. Where are you getting pizzas from?
User: I’m not really sure. Can you check all places that deliver pizzas?
Me: No I don’t even know all the places that deliver pizza. You need to narrow it down.
User: I think it is Subway.
Me: Okay, I’ll check…No, I just looked and Subway doesn't deliver pizzas.
User: I’m pretty sure it is Subway. Can you just allow all food from Subway and we can see if pizza shows up?
Me: Sigh, fine I’ve allowed all food from Subway, but I don’t think that is the issue.
User: Yeah I’m still not getting pizza. Can you check the roads?
Me: It’s not the roads, the roads are fine. I’m pretty sure Subway isn’t the place.
User: Okay, I found it. It’s Papa Johns.
Me: Okay, I looked and Papa Johns does deliver pizza. Is it the local Papa Johns or one in a different town?
User: I don’t know. Can you allow pizza from all Papa Johns to me?
Me: No I can’t do that. Can you get me an address for Papa Johns?
User: No, I only know it as Papa Johns. Can you get me all the addresses of all Papa Johns and I’ll tell you if one of them is correct?
Me: No, I don’t have time for that. Okay, I looked at the local one and it looks like they have sent you pizza in the past and they are currently allowed to send you pizzas. Try ordering a pizza while I watch.
User: Yeah still no pizza. I’m guessing they are getting blocked at the freeway. Can you check the freeway to make sure they can get through?
Me: No, this is a local delivery. They aren't even using the freeway.
User: Okay, well then it has to be a road issue.
Me: No, the roads are fine. Okay, I just drove from the Papa Johns to the address they have on file for you and there is nothing there.
User: Hmm, wait we did move recently.
Me: Did you give your new address to Papa Johns?
User: No, I just thought they would be able to look me up by name.
Me: No they need your new address. What’s your new address?
User: I’m not really sure. Can you look it up?
Me: Sigh, give me a second…Okay, I found your address and gave it to Papa Johns. Try ordering a pizza now.
User: HEY! PIZZA JUST SHOWED UP!
Me: Okay, good.
User: (To everyone else they know) I apologize for the delay in the pizza but there was a major road issue that was preventing the pizza from getting to me. The network engineer has fixed the roads and we are able to get pizza again.
Me: But it wasn’t the roads…whatever.
User: Oh, can you also check on an issue where Chinese food isn’t getting to me? I think it may be a road issue49 -
1. Customer wants X.
2. Developer delivers X.
3. Customer wants developer to change X to Y for free.
4. Developer demands money.
5. Customer gets mad.
6. Developer compares situation to ordering a hamburger, consuming it, and demanding a pizza for free because customer didn't like the hamburger.
7. Customer pays20 -
"You gave us bad code! We ran it and now production is DOWN! Join this bridgeline now and help us fix this!"
So, as the author of the code in question, I join the bridge... And what happens next, I will simply never forget.
First, a little backstory... Another team within our company needed some vendor client software installed and maintained across the enterprise. Multiple OSes (Linux, AIX, Solaris, HPUX, etc.), so packaging and consistent update methods were a a challenge. I wrote an entire set of utilities to install, update and generally maintain the software; intending all the time that this other team would eventually own the process and code. With this in mind, I wrote extensive documentation, and conducted a formal turnover / training season with the other team.
So, fast forward to when the other team now owns my code, has been trained on how to use it, including (perhaps most importantly) how to send out updates when the vendor released upgrades to the agent software.
Now, this other team had the responsibility of releasing their first update since I gave them the process. Very simple upgrade process, already fully automated. What could have gone so horribly wrong? Did something the vendor supplied break their client?
I asked for the log files from the upgrade process. They sent them, and they looked... wrong. Very, very wrong.
Did you run the code I gave you to do this update?
"Yes, your code is broken - fix it! Production is down! Rabble, rabble, rabble!"
So, I go into our code management tool and review the _actual_ script they ran. Sure enough, it is my code... But something is very wrong.
More than 2/3rds of my code... has been commented out. The code is "there"... but has been commented out so it is not being executed. WT-actual-F?!
I question this on the bridge line. Silence. I insist someone explain what is going on. Is this a joke? Is this some kind of work version of candid camera?
Finally someone breaks the silence and explains.
And this, my friends, is the part I will never forget.
"We wanted to look through your code before we ran the update. When we looked at it, there was some stuff we didn't understand, so we commented that stuff out."
You... you didn't... understand... my some of the code... so you... you didn't ask me about it... you didn't try to actually figure out what it did... you... commented it OUT?!
"Right, we figured it was better to only run the parts we understood... But now we ran it and everything is broken and you need to fix your code."
I cannot repeat the things I said next, even here on devRant. Let's just say that call did not go well.
So, lesson learned? If you don't know what some code does? Just comment that shit out. Then blame the original author when it doesn't work.
You just cannot make this kind of stuff up.105 -
!n case someone is unfamiliar with this joke ::
A man flying in a hot air balloon suddenly realizes he’s lost. He reduces height and spots a man down below. He lowers the balloon further and shouts to get directions, "Excuse me, can you tell me where I am?"
The man below says: "Yes. You're in a hot air balloon, hovering 30 feet above this field."
"You must work in Information Technology," says the balloonist.
"I do" replies the man. "How did you know?"
"Well," says the balloonist, "everything you have told me is technically correct, but It's of no use to anyone."
The man below replies, "You must work in management."
"I do," replies the balloonist, *"But how'd you know?"**
"Well", says the man, "you don’t know where you are or where you’re going, but you expect me to be able to help. You’re in the same position you were before we met, but now it’s my fault."6 -
Just saw a rant about date formats between the US and every other country and saw this a few years ago. Seems appropriate26
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*Client calles me at 7Am*
Client: why did you make everything smaller on my website ?
Me: look at the right side of your URL bar, do you see a minus sign ?
Client: yah, so ?
Me: click on it and set it back to default.
Client: oh ok this is working for me now, will this fix apply globally across the internet
Me: ...
Client: oh I think I asked a stupid question, thanks mate have a good day.
Me: you're welcome...17 -
My colleague left her PC unlocked with an open project so I changed all her IDE colors to white. White text on white background! 😈21