I have worked in a hosting or sysadmin role for at least 8 years out of my career and managed thousands of servers in very large environments. My team has been shopping around for a new hosting company and has yet to include me on the calls / advisement. The people shopping for a provider... Zero hosting experience. Zero sysadmin experience. Zero applicable experience. Not IT people, not technical. Well I guess it's job security for when things blow up in our faces that I'll need to fix it.