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Tonnoman626327dProblem is that often non technical users get excused for having insufficient intelligence to pass a primary school test because they lack technical understanding. Nothing about using a UI in some service is technical. You just need more than 2 braincells.
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lorentz15200327dTwo things can be true:
- Users are very bad at following clear instructions, and usually fall back to clicking the biggest button on the screen or the first one that catches their attention.
- Developers are very bad at giving clear instructions, and usually fall back to explaining the whole codebase or giving plain language instructions to do one or two of the many possible thiings a user might want to do. -
Tonnoman626326d@aviophille oh come on dude. Of course users being stupid is no excuse for bad UI design. But its not like its not true. People need help with the dumbest stuff because using search functions or even just reading is too damn hard. it's not just a software thing either. People in general are just fucking lazy (and I'm including myself in this statement).
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Tonnoman626326d@aviophille I'm talking about the attitude where people expect to not have to put effort into things and instead ask others to do the thinking for them.
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jiraTicket2296326dEven if I’m into UX I agree with this post.
There should be UX and anlytics people doing tests to see what users ACTUALLY do - rather than assuming devs can guess what they do.
Even when working with UX those of us deeply involved in a project struggle to ”forget what we know” and view the product as an avg user. So we need to test on others. Empathy can go part of the way though. -
Ranchonyx10617326dIn my small system house company, we do not have testers. The devs (incl. me) are the project managers, developers, testers and quality assurers.
This shit led to a really badly botched deploy a few months ago where I had to do major "open heart surgery" aka. Changing code in a running system bullshit.
This is the problem, devs can't be testers because they'll unconsciously not try to break their software. -
jestdotty5113325d@Ranchonyx setup blue team vs red team
Every pull request the reviewer creates tests, if they make a test that fails they get a brag point or something
Never made sense to me that the same person writing the code should write the tests for it -
PAKA892322d@aviophille people who can't grasp simple sentences like you are what's wrong with any industry. The point is I am physically unable to think like non technical people, it's been core of my life from very young age. It's a form of trained brain damage that makes me very good at one thing at expense of a lot of other things. And for context this is internal application, in a software company so they should adjust to me, not the other way around.
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lorentz15200321d@aviophille The only difference between author and user, and the only difference needed for an irreconcilable divide, is that the author always has a mental model of the application which is as nuanced and accurate as the most advanced power user can possibly be.
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PAKA892283d@aviophille I am the person who gets called to fix crap made by people who are nice to work with
YoU nEEd tO tHInK MorE LiKe oUr nOn tEcHnICal UsErs
That's your fucking job you powerpoint monkey, I'm writing code since age of 14, I distrust everything that doesn't spit out logs of what it's extacly doing to my console including you, my gf says sudo to get my attention, how the hell am I supposed to know how normies think
rant
what put here