devRant - A fun community for developers to connect over code, tech & life as a programmer

Well fuck Amazon. I am trying to get into my account because for some fucking reason they say my payment method is faulty while they actually write off the subscription of prime of it. But to get into my account I need to login again with 2FA as I have that turned it on. So far so good. But since it's an old phone number I can't login. Well just change the phone number wouldn't you think? Well yes but to change the phone number I need to login in with the old phone number to which I have no longer access 🤦‍♂️. Eventually found a phone number I could call. I get a lovely lady on the phone which guides me to resetting my password but for that, you guessed it, I need to do the 2FA again. I get send through to the next person as she can't change it for me because of privacy reasons (oh well). That guy first askes the last 4 numbers of my creditcard like 5 times because he can't remember it (write it the fuck down then asshole) then he starts mistaking the 6 for 9 (like how the fuck do you do that) and then the text messages don't come in while I am on the phone with him which he tries to blame to my service provider because they would block Amazon (like why would they do that?). But since I got a text message of them 15 min before I shot that down quickly. Then he finally admitted that they might have a disruption going on. So I think we'll fine I'll just ask my question to him how it's possible that Prime stops working as I am watching it because my payment method is faulty according to them (but manage to write off the subscription) and he starts talking just shit. Just admit that you don't know and connect me to someone who does know how that can happen. In the the end I just hung up because I knew I wasn't getting anywhere with this guy and don't you know it, as I start writing this the text messages come in. Problem solved you would say just out that number in the website and you can change your phone number. Well no because I have to tell the number to the guy who I hung up with because the texts weren't coming in 😒. Now I should call them back but I think I'll wait till tomorrow hopefully the day shift will be a bit more knowledgeable on how shit works and can actually remember 4 digits.