what am I looking at... mouse pad with 1 year onsite warranty

"Yeah hallo? My mouse pad stopped working?"

"Oh hello sir. Have you tried turning it off and on again?"

@earl "Sorry, how do I do that? Is there a switch or something?"

@Kimmax "Umm, try taking it off the table and putting it on again maybe? That should fix it."

@earl "I can't, my cat sleeps on it"

@Kimmax "Sorry, neither warranty nor the technical support cover any cat related situations."

@earl "but it worked before? My cat is brown"

@Kimmax "It is stated clearly in the manual that the mouse pad won't work if there is a macbook nearby, if it feels abused or if there is a brown cat sleeping on it. I'm not getting paid enough to do any further troubleshooting, good luck sir."

@earl "I'm filing a complain with your manager"

Love this real conversation right now 😀😁