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I'm kinda curious about how you compensate for all possible variables if wait time
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@tisaconundrum It was quite a pain developing the time estimating algorithm since there ARE so many variables involved. Though it is mostly accurate(96% accuracy! 😎), there can be times the algorithm is off. With this in mind, and at the business user's request, I created a backdoor that only Senior Practice Managers can access to override the wait times.
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I created a Clinic Wait Time app that shows patients their estimated wait time. These are displayed on TVs at all of our clinics!
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