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Hi everyone, just discovered this wonderful community and I've got a new rant just for the occasion.

I work at a creative agency and we offer writing, design and web development.

This client wanted the whole package, so we've written a ton a copy, got it approved, sent it to translation, got it approved, designed both print and digital assets and developed a website.

Everything was looking good, files sent to the printer, website ready to be deployed...

Then we get a call and a PDF of text changes. The stuff is already printed.

The business owner's wife (not an employee) took it upon herself to make changes to the text, some of which have grammatical and spelling mistakes.

Everything has to be delayed, files have to be resent to the printer, project goes over budget, we're pissed, the printer is pissed and their director of communications is pissed.

What a shit show. I wonder who's going to get thrown under the bus for this one.

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