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@call-a3 it's part of the contract. But still, all those hours for something 100% on their end.
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This is so true
One of our clients deploy their own server app. So this happened after a prod deployment. (4am)
*Cellphone rings while sleeping*
Client : we need you on the conference call now. URGENT!
*Gets on conference call*
*Client explain the problem*
*Explaining to the client that the problem is in their side (https connection not working, either network or certificate problem)*
*Client doesn't believe it and pushes me for a fix that I have no control on*
*4 hours later in a heated conversation*
Client : ok problem is on our side. We used our SSL certificate from staging with production and thought it would work.
Me :
undefined
dumb clients
deployments