It took literally days to get our software installed onto the client VMs and get the services started correctly.

On our own test VMs the same task takes all of about an hour or so. Mind you these VMs are supposed to be created and match the client's environment almost too the T. Same configurations, same third party software, same environment variables and the whole 9 yards.

This was not the case at all.

Environment variables were not set, third party software was not installed, and I honestly don't remember the list of things wrong with how they setup the VM. Sparing the details, the errors were also not helpful.

They also gave us critical information we needed for development days before we were going on site to test. The amount of hackery we had to do could be a completely separate rant on its own.

While desperately trying to to stay sane long enough to get our services started, the only thing I could think was how great it would be if there was a fire or something. Anything, just to have an excuse to go back to the hotel and actually sleep. The second day there we finally had everything installed and running.

I shit you not, just as we began our first test, the fire alarms went off.

At this point in time the team was extremely (pissed tf off) annoyed to put it mildly. Assuming it was just a drill, we left our stuff and went to eat dinner. After we came back we found out it in fact was not a drill...

Moral of the story:
Don't wish bad fortune on a customer even if out of impulsive spite.

Other moral of the story:
Don't leave your belongings behind only because you think the fire alarms are just a fire drill. It may not be.

P.S. Karma's a bitch.