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User: there an issue with this app, it's broken.
Me: what seems to be the problem
User: it doesn't filter by X
Me: you didn't ask for that when we started building it...
User: okay, so when will it be ready?

Comments
  • 2
    They think we're able to read their mind and know exactly what features they want.
  • 4
    It will be ready when you pay a lump sum up front amount.
  • 0
    When a client ask you for extra features.Politely ask them to read the contract.and then only tell them they have to pay x amount for an extra feature.did this recently.works.
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