I manage the infrastructure of an application. Responsible for setup, maintenance and upgrades of all the associated servers, databases, filesystems and tuning. The business area is responsible for maintaining the content and structure of the app.

A couple of weeks ago, the business area started asking me for the system admin passwords in an attempt to integrate a remote service. The reason was because he didn't want to store his own credentials in Jenkins. Imagine the shock when they were told no.

Then a week ago, they asked for the password again so they could update a properties file. Again, the answer was no.

We sent them an email yesterday asking for their change management number so we could make the change to the properties file. They were absolutely shocked to find out that we hadn't already updated the file because they had already deployed their code changes to go with the properties file last Thursday. They submitted the request to us on Friday.

Getting real tired of people screwing up and pointing the finger back at me.