Me: I opened a support ticket with the software vendor last week. I haven’t heard from them yet and the can be slow to respond. I’m unable to debug the issue on my end. If you can’t wait, here are some solutions to explore. [sends a few suggestions]

Stakeholder: Can I give you examples of another error that I think is related? Is that worth exploring?

Me: 😑 No. I’ve reached the limit of what I can do for debugging. I need the vendor to answer my support ticket.