Not dev but I need to get it off my chest, first day back from holiday and I'm already stressed.

Today my company's travel agency made a mistake in my first name when booking me a flight. Once I received the itinerary and noticed the mistake I sent an email telling them and politely asking to have it fixed. They said they'd sort it out urgently.

~4 hours later

They changed my *last name* and now both first and last names are spelled incorrectly..

Seriously, how incompetent does one have to be to mess the very thing they were told to double check.