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Comments
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I don't know why people assume everyone else is telepathic and knows exactly what they're thinking.
I got a ticket once that just said "the service is down." That's it. No mention of what service, whether it's dev or production, whether it's running on one of our many kubernetes clusters or a VM or if it's even in the AWS environment my team manages. -
sariel85343y@EmberQuill I love these. If I'm feeling particularity ornery, I'll ask them to describe what they were doing up to the point that caused it, and I want all-the-details.
Then I get into the minutiae of it. "Did you click on the center of the button or just the corner?"
They usually get pissed and stop responding, then I close the ticket and go back to whatever I was doing.
We have application monitoring in place. When there's a bug, we know it. These people just can't be bothered to RTFM so fuckem. -
Voxera115853y@EmberQuill we had a sales person doing the same, that was 18 years ago, we still quote him as a gag every time we get a bad error report ;)
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Don't share such top secret superconfidential information. They might sue you. 😂
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@eternalrm between not using a mock-up, or failing to count to 5, that smiley face is the funniest damn thing about this rant
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irene33943yIt appears that there is 4 buttons (may be horizontal may be vertical) which represent types of user input in the text box below. When you click on one of the types it shows the user which kind they are entering above the input box. They can free form type into the box below and when they click submit after it has successfully posted show them an icon (smile) beside the submit button to confirm to them that the text was received.
I’m guessing this is some type of anonymous satisfaction feedback form.
How close am I?
I was assigned a new feature today. This is the blueprint I have to base myself on
rant