oh FFS my university pissed me off so bad right now that I had to wait 20 min to cool down to be able to write a rant about it...

so, one of the university department offer an email address which is the official university approved email for student packs like jetbrain's. I wanted to renew my jetbrains subscription, but for that I have to get a verification email on that address..
But since the only time I use it is this annual renewal I dont know the webmail's url..
So I search for it on the department pages, services and its nowhere to be found. Finaly I found it on a student maintained wiki page.
I try to log in.. no luck. try another password, still not it. Try all of the passwords that I remember using in the previous 3 year and no luck.
well fck it the password change is managed by a website where I can log in with a different method, so I change the password and try to log in again.
No fcking luck! And at this point I bashed my head against the wall because I found out that the password change takes them about 1 or 2 hours... hours! wtf...