16
Grumpy
8y

ESET Antivirus is a strange animal. On one hand, it seems reasonably well written, because unlike Norton or F-Secure, it doesn't subject your computer to death by constant disk access and 100% CPU load for 10 minutes when you start it.

On the other hand, when I clicked the link in the mail about renewing licenses and filled out the form, I was not redirected to a page where I could enter credit cart details.

Instead, I got message that some representative would get back to me in 1-2 work days. Eh, what? It's a digital product for f***'s sake. Now, I suppose they'll send me a hand written letter (written using a quill, no doubt), delivered by a bloke riding a horse and wearing a tricorn.

Well, at least ESET virus definition updates are pushed on the internet, and not sent out on 5.25" diskettes.

Comments
  • 14
    Dear Sir/Madam,

    If you would be so kind to attach the sum of 39.99 and post it to the address above, we will mail you out your license key delivered by owl in 1-2 months.

    While we train owls with the latest traffic updates we cannot guarantee it's delivery (sometimes they get hungry and need to nip to the local forest for refueling and realise how much better life is out there)

    Kind regards,
    Ye olde set Security
  • 0
    You must have encountered a lousy retailer where you live. I have used NOD32 for some time now, and I have never experienced any license upgrade problems from the Swedish agent. Click on a link, do payment, and you are done!
  • 0
    @stormwise The existence of agents is a problem in itself. What are agents for, if the product is bits transferred across the internet?
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