Join devRant
Do all the things like
++ or -- rants, post your own rants, comment on others' rants and build your customized dev avatar
Sign Up
Pipeless API
From the creators of devRant, Pipeless lets you power real-time personalized recommendations and activity feeds using a simple API
Learn More
-
I’m a software engineer, been working as IT support for 10 years now (2nd/3rd tier, not 1th). Computers onsite-support, printers (remote), servers, etc. A PowerShell script now and then is the only programming I do. So the user might be on to something... ;) even though I can understand that someone hired as a developer doesn’t want to do computer support, just saying that a programmer might have the skills required anyways.
As IT, I hate being too accessible to users (I'm a software dev, not help desk support). One particular user...let's call him Fred (even though his real name is Joe)...sits close to me.
---
Fred: Bobby, fix my Outlook (he says it jokingly but serious). It keeps saying it needs to be repaired.
Me: Yeah had the same issue last week. I just reinstalled it.
Fred: So...you can't fix it?
---
Fred: Bobby, I need access to X.
Me: Ok go to this link to request access and a manager will approve it.
Fred: Whaaat? That's too much work. You are IT and should just give me access.
---
Fred: Youtube isn't working.
Me: Ok...and?
Fred: It means my internet isn't working!
Me: *sigh*
rant
fred