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I understand devs find it hard to say "I dont know" because our job is about not knowing then knowing through our own accord, but damn, when you dont know. Let that be known, you may be directed or helped. Both you and the task requester will have a good time. And better expectations set.
Say it with me... "I dont know, but-will-look-into-it"
You might hear something nice like "here are some pointers"
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