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Just got an email from a customer who is deciding to stick with their existing eCommerce site after we built a new one.
They said they don't have time to sort out all their data for the import to the new site so are putting it on hold, possibly permanently.
They have now made the old site responsive - albeit very badly.
I just don't get it, what's wrong with people? The new one is far better.
They have paid us but just pissed off all the efforts have gone down the drain.
rant
bad decision
bad customers
why
ecommerce