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I got my domain from Swisscom (Switzerlands "T-Mobile") Every damn time I try to renew/adjust the domain it feels like I have to search for the fucking Higgs Boson. Searching for it on DDG only yields wrong results. Domains are hidden deep within the business part of their homepage. Their buisness site barely mentions domains, the login is somehow tied to an account you would normally use in combination with your phone number which only adds more to the confusion and the whole domain thing seems to be a shitty frontend coverup of someone elses service.
rant
never get your domain from swisscom