Some morons dug the road in front of my office and the internet is down. Apparently, they broke the cable.

That's going to be expensive, including any lost profits due to lost productivity. Is there some back up system?

Happened in my house once.

The irony is that Comms lines are almost always lined with warning tape, and have a second layer of warning tape above, so that anyone who sees it can stop digging.

In reality, the people digging are generally paid based on whether or not it's dug, so they dig it anyway and pretend not to have seen the tape.

It's not easy to work with legacy systems and spaghetti-networks.
There is always the risk of side effects when you touch something