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User A: So, we have some issue with uploading files. You guys need to fix it.
Me: Yeah, sure. We'll put it in our issue log. I'll let you know when its fixed so you can try uploading.
> Solving other issues which they said was more important.
A few days later:
User A: Uhhh..so guys, we have this issue while uploading..
Me: Yes, I know. We'll solve it and let you know when you can test it again.
> Working on that uploading issue
User A: So, I sent you an email. Its about the file upload. It doesnt seem to be working
Is it really hard to understand when I said to wait till we get it fixed?
rant