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Hello! To be quite simple try this link:https://downloadcenter.intel.com/do...
Most laptop are using realtek and the new update affect how the driver work. If it doesn't work go on your laptop manufacturer's website to get the latest drivers and it should work.
I work as an IT and we're flooded with those call, i have yet to see a case where it wasn't working at all!
PS: In my experience automatic driver installer are a root of a lot of issue i would stay away from them. I even experienced a customer that the installer installed a faulty BIOS drivers... you can guess what it did... :/ Even the one included inside Windows 10 cause issues! -
@ilikeshred thank you! I'll try it as soon as I get home!
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@ilikeshred well, there's always a first time for eveything. Those methods didn't work for me. Thank you anyway!
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@cantthinkofone since it's an HP you have some diagnostic tools you can use by pressing F2 before it boot into the system. Doing that will diagnose the sound of the unit, because if this method is not working, might be an hardware failure.
PS: Did you try the link on the left side? Because the download assistant don't work, i should have specified... -
@ilikeshred I just got back from my friend's house, her dad works in IT and fixed it. It was something in the realtek's audio manager, I didn't saw what he did. Basically, the earphones weren't appearing when I plugged them in, but they are now (I have never even opened it before yesterday, so I have no idea what he could have done or how it even works, is it magic?)
I actually tried both just in case, none worked. -
@cantthinkofone Yeah so it wasn't the same problem. It mean that your driver was still there and was indeed already working. So it might have reinstalled your driver but not enable them. Which is a very funny thing. If my fix doesn't work, i will know where to check right away! Windows by default hide disabled drivers from the sound menu. So if you just look at it it might not be there, but will be seen by the Device Manager. So you have to left click to make them appear and activate them. Windows is crap sometime. I should have known XD!
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@ilikeshred It truly is! I'll just never understand some things they do!
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@cantthinkofone Me too... but i have to support that XD! I always feel like i'm playing on a minefield XD! Never know when everything gonna break :P.
So yesterday I had to do some windows updates.
Today, I turn my laptop back on and notice I don't have sound.
Alright, I'll just see if I have some outdated drivers. Oh, I have 3, and one it's the sound driver! Cool, let me just update that. What do you mean I can't? Alright, let me try this app I have installed to see if it can update everything for me. It did, great!
Oh, but now the sound is coming from my earphones AND the speaker... Let me check the app again. Nothing. Let me check the drivers again. Detection verification is outdated. Alright, I'll just update that one, no big deal. Windows could not find drivers? Alright, let's see if windows update can find something! Nothing.
Okay, let's check sound definitions. What about troubleshooting? Still nothing?
Well, now I'm pissed. Let's see what the internet thinks I should do. Almost one hour later, I've tried everything I can think of and still can't fix this. Fml
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