That moment when a new client asks for help with their iPad and you ask them what model it is. "It's an Insignia brand iPad," they say proudly.

Let that sink in. It's a few layers.

Then they want you to set up 2 laptops, a TV and this unknown tablet so that they can talk to each other, with an as-on-tv fake diamond ring as payment.

Let that sink in.

If you want me, I'll be hiding under the couch.