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Anytime I have to deploy to iOS store. Part of the stack includes human review... Need I say more?

If I had a dollar for every fucking time they ignored our flagging to not put it on iPad, and returned with their review 2-3 days later saying:

"App UI did not run on iPad resolution cleanly."

Then having to submit an appeal and wait 2-3 more days...

Comments
  • 7
    Same for the Microsoft Store review process. They have been falling my app for a couple of weeks now because of some dumb shit that I'm 120% sure it's their fault during the review not mine... Funny thing is they complained about how i packaged the app and gave me links on how to fix it. When i told them that this is exactly what I've done in the first place, the guy on the email said i need dev support (not free)...

    I'm still chasing them with no solution yet 😒
  • 3
    @MrCSharp That sucks... I've never had to deal with Windows store thankfully.

    It is ridiculous though, majority of the time it just ends up with us pointing out their own policy to them. So because they don't have their own shit together, the rollout process takes twice as long.
  • 2
    This is what happens when people don't know what they are doing.

    Remember these guys are orobabky an offshore contact center filled with people that meed Money and are struggling in different aspects of their lives.

    This speaks really bad about apple and microsoft, and the people are stupid but is mot really their fault.

    Demand for better support and they will train them better.
  • 0
    @mundo03

    Glad you see it that way too, I completely agree.

    I never blame or abuse them individually, they're just doing their job to the level they've been trained. The fault is on the company.

    Plus, Apple is so pedantic with what you can and can't do. If I was in their shoes, I'd probably forget things too.
  • 0
    Why allow iPad if you don't really support it though?
  • 0
    @Fradow

    Not sure if you're asking me or questioning Apple. But we set it to not allow for iPad. They just straight up ignore it half the time.
  • 1
    @noobxgenesis to you. If you set Deployment devices to "iPhone" instead of "Universal", you shouldn't even be able to install it on an iPad. Meaning you won't have any problem with review, unless Apple process is screwed up.

    In the 5 years I deployed iPad-only apps, properly marked as such, I never had any review fail because my apps aren't nice on iPhone.
  • 3
    @Fradow We use Unity to start with, in which I do switch it to "iPhone Only" (as opposed to "iPhone + iPad"). But it might be resetting it once imported to Xcode.

    I actually have my own personal iMac now, so I'll investigate it before next deployment.

    Thanks for the heads up.
  • 1
    Well, since my comment... And after a slightly angry email to the review team... They passed my app 😁😁😁🍾🍾🍾

    Do you think they might've seen my rant here?
  • 0
    @MrCSharp Haha, we can hope.
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