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We had the most fucking retarded client today. No, seriously, if you ever beat their level you have a serious mental issue.
They had a mail problem for which they'd need to check at the side of another company since we don't have those fucking logs.
Their statements:
- they entered an email address In the text field of mail-tester.com and were furious that they didn't get the results sent.
Note: it says right on that page that YOU JUST NEED TO SEND THE EMAIL ADDRESS WHICH IS PRE-ENTRRED IN THAT TEXT FIELD AN EMAIL.
- their company has been a reputable 'conservative' company which hasn't done anything wrong since 19xx so the fact that they'd end up on a blacklist was FUCKING OUTRAGEOUS and bullshit.
- our support wasn't willing to help and only willing to tell them outrageous lies.
- the other it company was only reachable at a premium number and thus expensive to call.
Emails back and forth and finally they CC'd the other company. They're reply was fucking priceless:
"we never had a premium number. Feel free to call us on *number* any time during the week between *time* and *time*.
Then he told us that we should just go back to sleep.
It was way worse than that but due to privacy and my own memory this is all I can tell.
Just wow.
rant