So my client had a simple request a few days ago.

It read: "can you update the bottom middle image on the about page grid to the attached image".

There were two issues with that that my client cannot seem to comprehend - even after I have emailed them clearly explaining the issues.

The about grid is 4 x 4. Not sure how they expect me to update the "middle image" in a 4 column row, but alas.

The second issue was a little clearer. The attachment they mentioned wasn't an image. It was an empty .txt file.

2 consecutive fails right there :)