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@ymas or dropoing the line several times in between because fuck learning to properly forward calls.. 😒
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There are many people using the strategy of "dont speak to me unless you are calm". You can do the same thing:"I cant understand you while you are angry". Best feature ever
Related Rants
What happens when you change the service call center to 100% AI
AI: Hello, this is the After Service center. How may I help you?
Angry customer: Hey! Do you count this as a product? Do you sell this to use it? F*** shit?! Bring the manager now!
AI: Thank you for your response. We will connect you to the Development team.
Angry customer: Uhhhhhh
AI: Hello, this is the development team. Please state your problems.
A bit relaxed customer: Umm, so this product you guys are selling stops working sometimes, so...
AI: We are sorry, but for the product misfunctions, please contact the After Service. We will connect you to After Service.
F***ed out customer: Wait, I just came from the After Service!
AI: Hello, this is the After Service center. How may I help you?
Angry customer who is ready to throw the phone: I said that the product is not working, and I asked to bring the freaking manager in the line!
AI: Thank you for your response. We will connect you to the Development team.
Customer throwing the phone and shouting: F*********************************************************************************************!
rant
ai
best solution
call center