Working for a large client converting paper forms to the web. Stated goals, simplify data entry for clients, improve data quality, reduce resourcing in backend human processing.

We met to review prototype and discuss workflow questions. Crazy deadlines, with the usual changing scope creep.

We start to point out the need for data validation, to shorten # of questions based on answers.

Business says no. All forms should be submittable regardless of what user enters, don’t put validations in because all that warning messaging confuses them and takes up more time.

Web form should behave like the paper copy....

Welcome to 1975!!! This is why 2018 won’t be like 2018...