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@lungdart I didn't mean the customer, was mostly ranting about the company. Anyway I get your point and agree 💯
when your code is a mess but everything work out in the end
When you keep getting +1s on a rant you posted a month ago.
Go big or go home.
The requestor have responsibility for the conditions under which their request will be fulfilled. There is no "do your magic". The magic is always "ours" to some extent.
Details, directions, focus, clear goal, you name it, there is a shit ton of ways the requestor participates in the success.
rant